Meet Our Exceptional
IOAA Master Physician Leaders
Coaching Team
Physician Coaches Who Are Uniquely Skilled, Consummate Professionals
Guiding Doctors to Accelerate Their Success on Their TermsÂ
Terri Malcolm, MD, FACOG, MBA, CPE, PCC (she/her/hers)
CEO, Master Physician Leaders
- Certified Physician Executive
- ICF Professional Certified Coach
- Certified Master Physician Development Coach™
- Certified Diversity Professional Coach
- Social + Emotional Intelligence Certified Coach
- ABOG Board Certified
Terri Malcolm, MD, FACOG, MBA, CPE, PCC
Certified Physician Executive and ICF-Certified Physician Coach
Dr. Malcolm is zealous in her belief that an exceptional experience in clinical care, the human(e) experience, is achievable through meaningful and authentic relationships with others.
She has served in C-suite executive positions, integrating people with process and purpose, and successfully aligning the ideas of the team with a compelling vision.
She is a Certified Physician Executive, an ICF-Certified Coach, and a board member of the American Association of Physician Leaders. Her coaching philosophy, The Malcolm Method™, is rooted in the principles of inclusive and strengths-based leadership, social and emotional intelligence, positive psychology, and supportive accountability.
Dr. Malcolm is in service to her colleagues – physicians serious about optimizing their leadership and wellness potential – to deliver actionable insights and propitious support. Physicians can experience joy and fulfillment in their clinical practice and work environment. Through thought-provoking conversations, she strives to deepen the awareness of her physician clients and further their actions, thereby helping them to thrive as they lead.
Dr. Malcolm (known to friends and family as Terri) is a loving wife to her husband, Nate. Together they have three charming and athletic boys, Nathaniel, and twins, Roman and Colton.
Learn more about Terri and her work at mastermdleaders.com, and contact Master Physician Leaders at [email protected]. Terri can also be found on LinkedIn, Instagram, and Facebook.
Melissa Hankins, MD, CPCDÂ (she/her/hers)
- Certified executive coach
- Harvard-trained psychiatrist
- Trauma-informed Emotional Freedom Techniques (“tapping”) practitioner
AREAS OF SPECIALIZATION:
- Burnout
- Perfectionism
- Boundary Setting and Delegation
- Sustainable Work-Life Integration
- Vicarious Trauma (Secondary Trauma) at Work
Melissa Hankins, MD, CPC
Melissa Hankins, MD, CPC is the CEO and Founder of Melissa Hankins Coaching, a coaching and consulting firm that is committed to helping physicians and others overcome burnout and helping organizations create and maintain psychologically safe work environments and sustainable well-being for their employees. Dr. Hankins is a certified executive coach, Harvard-trained psychiatrist, and trauma-informed Emotional Freedom Techniques (“tapping”) practitioner.
Being a physician and a life-long overachieving high-performer herself (as well as a perfectionist-in-recovery), Dr. Hankins has experienced burnout first-hand. She understands the unique challenges that face high-performers, in the workplace and beyond. Many of the personal qualities that make her clients great in the field of medicine or in other high-performing fields—qualities such as dedication, high attention to detail, independence, persistence, compassion, and empathy—can create a fertile backdrop for burnout to take root. In fact, her clients often struggle with burnout, perfectionism, workaholism, and “trying to do all the things” while feeling overwhelmed in the process, and doing their best not to show it.
Dr. Hankins’ work with physicians and high-performers involves helping them to recognize, re-evaluate, and manage the factors they can control at work (and beyond), and to be proactive about making the changes—both professionally and personally—they need to create a life & work they love.
In addition to leading her own organization, Dr. Hankins also serves as faculty for The Academy of Creative Coaching, an ICF-accredited coach training organization.
She has spoken at several healthcare and coaching organizations and corporations, including Harvard Institute of Coaching, Stanford Medical School, University of California-Davis Health, Weill-Cornell Medical, Microsoft, and the World Business and Executive Coaching Summit (WBECS). She has appeared on numerous podcasts, and her writing has been featured in KevinMD, MedPageToday, Medium.com, and Physician Outlook magazine. She is also a contributing author of the best-selling book, “Thriving After Burnout: A Compilation of Real Stories by Female Physicians.”
Dr. Hankins provides individual and group coaching, as well as interactive training and workshops, and is available for organizational retreats and speaking engagements. You can connect with Dr. Hankins on LinkedIn at www.linkedin.com/in/MelissaHankinsMD , or email at [email protected].
Fabienne Moore, MD, MPH, ACCÂ (she/her/hers)
- Neuroleadership Institute-trained Results Certified Coach
- Certified DiSC Practitioner
- Executive Healthcare and Physician Leadership Consultant
AREAS OF SPECIALIZATION:
- Embodied emotional intelligence
- Aspirational visioning and goal setting
- Burnout/Overwhelm
- Navigating workplace conflict
Fabienne Moore, MD, MPH, ACC
Fabienne Moore, MD, MPH, ACCÂ is a Neuroleadership Institute-trained Results Certified Coach. She helps leaders get unstuck by creating a space in which they can reconnect to their values and clarify their vision. Whether they are seeking to amplify their current impact, making the transition into a new role, or still trying to envision their next big contribution, she is a powerful thought partner for identifying and achieving goals.
Fabienne’s approach to coaching combines cutting-edge neuroscience with a deep somatic awareness. Grounded in the literature of how adults learn, change and are motivated, she also guides clients to tap into the wisdom of their distributed nervous system, marrying IQ with EQ. Tapping into this integrated intelligence generates powerful insights. And her coaching process then harnesses that “Aha!” energy into high-impact action.
Fabienne believes that coaching is most effective when the client owns their own insights and solutions. A certified DiSC Practitioner, she is able to draw on an array of assessments for sparking self-awareness. She holds space for clients to reflect and make new discoveries with warmth, incisive questions, and humor. Her clients consistently confirm feeling refreshed and inspired after a session with her. A physician with clinical training in general surgery, Fabienne has worked in health care consulting and physician leader development for nearly two decades, as a leader (Constella Group, The Advisory Board Company) and executive (Sound Physicians). She has advised hospital and health system boards on strategy and worked with physician leaders at all career stages and levels. She understands the unique challenges that physician leaders face—being tapped to lead based on your clinical acumen, leading a team of peers, having responsibility without authority—and has successfully supported many leaders through those challenges. A New Yorker by birth (and at heart), Fabienne now happily makes her home in Atlanta, GA.
Dr. Moore encourages new connections and would welcome your reaching out to her at www.linkedin.com/in/fabienne-moore-md-mph, or email at [email protected]