Terri Malcolm, MD, FACOG, MBA, CPE, PCC

Certified Physician Executive and ICF-Certified Physician Coach 

Dr. Malcolm is zealous in her belief that an exceptional experience in clinical care, the human(e) experience, is achievable through meaningful and authentic relationships with others.

She has served in C-suite executive positions, integrating people with process and purpose, and successfully aligning the ideas of the team with a compelling vision.

She is a Certified Physician Executive, an ICF-Certified Coach, and a board member of the American Association of Physician Leaders. Her coaching philosophy, The Malcolm Method™, is rooted in the principles of inclusive and strengths-based leadership, social and emotional intelligence, positive psychology, and supportive accountability.

Dr. Malcolm is in service to her colleagues – physicians serious about optimizing their leadership and wellness potential – to deliver actionable insights and propitious support. Physicians can experience joy and fulfillment in their clinical practice and work environment. Through thought-provoking conversations, she strives to deepen the awareness of her physician clients and further their actions, thereby helping them to thrive as they lead.

Dr. Malcolm (known to friends and family as Terri) is a loving wife to her husband, Nate. Together they have three charming and athletic boys, Nathaniel, and twins, Roman and Colton.

Learn more about Terri and her work at mastermdleaders.com, and contact Master Physician Leaders at [email protected]. Terri can also be found on LinkedIn, Instagram, and Facebook.

Tracey O'Connell, MD

Tracey O'Connell, MD is a self-described "recovering physician" who has expanded her career in radiology to being an educator, speaker, and coach, fostering positive self-worth and sustainable well-being with teens, physicians, and LGBTQ+. 

Tracey is a certified facilitator of expressive writing and Brené Brown's shame resilience programs. Her change of direction came after many years of feeling "not enough" as a person, a physician, a parent, or partner. She kept herself together by endlessly exploring any and all possible pathways to feeling better. On that journey, she gained wisdom that taught her self-trust and healthy ways to sustain her own self-worth. Essentially, helping people FEEL better helps them feel BETTER. She believes we can all access more joy in life by strengthening the connections we have with ourselves and with others. 

You can learn more about her and her work at her website www.traceyoconnellmd.com. She can also be found on LinkedIn, Instagram, Facebook or her YouTube Channel. 

Jeffrey M. Smith, MD, FAAOS, FACS, CPC, PCC

Dr. Jeffrey M. Smith is a practicing Orthopaedic Traumatologist, Director of the San Diego Orthopaedic Trauma Fellowship, and a physician coach.

With over 20 years of experience within academic and private healthcare systems, he has developed his own system to cope with the ups and downs of being a performance-driven surgeon managing episodes of burnout in a demanding career.

Through his personal experience and studies, he has developed The 8 PRACTICEs of Highly Successful Surgeons, a coaching methodology that addresses communication, performance improvement, time/life management, and more.

Dr. Smith is driven by his passion for positively impacting the lives of patients recovering from injury, and helping physicians create the life and practice they want.

You can learn more about him and his work at his website www.surgeonmasters.com.  He can also be found on LinkedIn, Instagram, Facebook, or his YouTube Channel. 

Melissa Hankins, MD, CPC

Melissa Hankins, MD, CPC is the CEO and Founder of Melissa Hankins Coaching, a coaching and consulting firm that is committed to helping physicians and others overcome burnout and helping organizations create and maintain psychologically safe work environments and sustainable well-being for their employees.  Dr. Hankins is a certified executive coach, Harvard-trained psychiatrist, and trauma-informed Emotional Freedom Techniques (“tapping”) practitioner.

Being a physician and a life-long overachieving high-performer herself (as well as a perfectionist-in-recovery), Dr. Hankins has experienced burnout first-hand.  She understands the unique challenges that face high-performers, in the workplace and beyond.  Many of the personal qualities that make her clients great in the field of medicine or in other high-performing fields—qualities such as dedication, high attention to detail, independence, persistence, compassion, and empathy—can create a fertile backdrop for burnout to take root.  In fact, her clients often struggle with burnout, perfectionism, workaholism, and “trying to do all the things” while feeling overwhelmed in the process, and doing their best not to show it.

Dr. Hankins’ work with physicians and high-performers involves helping them to recognize, re-evaluate, and manage the factors they can control at work (and beyond), and to be proactive about making the changes—both professionally and personally—they need to create a life & work they love.

In addition to leading her own organization, Dr. Hankins also serves as faculty for The Academy of Creative Coaching, an ICF-accredited coach training organization.

She has spoken at several healthcare and coaching organizations and corporations, including Harvard Institute of Coaching, Stanford Medical School, University of California-Davis Health, Weill-Cornell Medical, Microsoft, and the World Business and Executive Coaching Summit (WBECS).  She has appeared on numerous podcasts, and her writing has been featured in KevinMD, MedPageToday, Medium.com, and Physician Outlook magazine. She is also a contributing author of the best-selling book, “Thriving After Burnout: A Compilation of Real Stories by Female Physicians.”

Dr. Hankins provides individual and group coaching, as well as interactive training and workshops, and is available for organizational retreats and speaking engagements.  You can connect with Dr. Hankins on LinkedIn at www.linkedin.com/in/MelissaHankinsMD , or email at [email protected].